FAQs

General

How do I run a virtual race? How should I track my race and upload results?
Do I have to run my virtual race on the race date? Is there a time limit for the virtual race?
Can I complete my race distance on a treadmill?
Do I have to upload my results in order to access the Festival zone?
What is the Festival zone?

Registration

Can I sign up to more than one event?
Do you ship internationally?
How much are the payment processing fees?
When am I going to receive the medal and the race merchandise I purchased?
What is the deadline to register?

HELP & SUPPORT

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